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How you can Deactivate Do-Not-Disturb (DND) on your MTN, Airtel, Glo or 9mobile number in Nigeria
There have been several complaints, since the implementation of Do-Not-Disturb (DND) in July 2016, by the GSM subscribers across all GSM networks. Most of the GSM subscribers had DND activated on their numbers by the GSM service providers without their consent which makes it impossible for them to receive bulk SMS text messages from any bulk SMS platform. That is what actually complicated the issue.
 

In most cases, subscribers attempt to deactivate DND on their numbers with the normal codes provided by GSM operators proved abortive mainly because the system returns a response saying the number is not on DND. In such a situation, the next step to take is to personally activate DND and then deactivate DND on the number(s) in question.

 

Here is a list showing DND Deactivation codes for all the GSM networks in Nigeria.

For 9MOBILE (OLD ETISALAT) - START to 2442

Steps To Take: To deactivate Do-Not-Disturb on your 9mobile (Old Etisalat) number, you need to send START to 2442 and wait for 24 hours.

 

For MTN - ALLOW to 2442

Steps To Take: To deactivate Do-Not-Disturb on your MTN number, you need to send ALLOW to 2442 and wait for 24 hours.

 

For GLO - ALLOW to 2442

Steps To Take: To deactivate Do-Not-Disturb on your GLO number, you need to send ALLOW to 2442 and wait for 24 hours.

 

For AIRTEL - ALLOW to 2442

Steps To Take: To deactivate Do-Not-Disturb on your AIRTEL number, you need to send ALLOW to 2442 and wait for 24 hours.

 

If you receive a response that DND is not activated on your number, then follow the steps below:

For ETISALAT numbers, text STOP to 2442, then text START to 2442.

For MTN numbers, text STOP to 2442, then text ALLOW to 2442.

For GLO numbers, text STOP to 2442, then text ALLOW to 2442.

For AIRTEL numbers, text STOP to 2442, then text ALLOW to 2442.

 

In order to check the status of your GSM number, you can text STATUS to 2442.

 

If you are still having bulk SMS message delivery issues, you can switch off your telephone, remove the SIM card. Then, insert the SIM card, switch on the phone and wait for 24 hours.

 

IMPORTANT INFORMATION: Please note that it takes 24 hours after completing the deactivation process before your number(s) will be fully deactivated.

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