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How To Deactivate Do-Not-Disturb (DND) On GSM Networks In Nigeria

Problem Created By Do-Not-Disturb (DND) In Nigeria Bulk SMS Service

 

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There have been several complaints, since the implementation of Do-Not-Disturb (DND) in July 2016, by the GSM subscribers across all GSM networks. Most of the GSM subscribers had DND activated on their numbers by the GSM service providers without their consent which makes it impossible for them to receive bulk SMS text messages from any bulk SMS platform. That is what actually complicated the issue.
 

In most cases, subscribers attempt to deactivate DND on their numbers with the normal codes provided by GSM operators proved abortive mainly because the system returns a response saying the number is not on DND. In such a situation, the next step to take is to personally activate DND and then deactivate DND on the number(s) in question.

 

Here is a list showing DND Deactivation codes for all the GSM networks in Nigeria.

For ETISALAT numbers, text START to 2442.

For MTN numbers, text ALLOW to 2442.

For GLO numbers, text ALLOW to 2442.

For AIRTEL numbers, text ALLOW to 2442.

 

If you receive a response that DND is not activated on your number, then follow the steps below:

For ETISALAT numbers, text STOP to 2442, then text START to 2442.

For MTN numbers, text STOP to 2442, then text ALLOW to 2442.

For GLO numbers, text STOP to 2442, then text ALLOW to 2442.

For AIRTEL numbers, text STOP to 2442, then text ALLOW to 2442.

 

In order to check the status of your GSM number, you can text STATUS to 2442. If you are still having bulk SMS message delivery issues, you can call your GSM service provider.

 

IMPORTANT INFORMATION: Please note that it takes 24 hours after completing the deactivation process before your number(s) will be fully deactivated.

VOGUEPAY TRANSACTION ISSUE

Please, follow the instructions below.

Copy out the required details below and provide your transaction details in front of each of them for better understanding and send your details to us via e-mail to This email address is being protected from spambots. You need JavaScript enabled to view it.

 

The required details are:-

Date of Transaction:

Transaction ID:

E-mail Address Used for the Transaction:

Quantity of SMS ordered for:

Your Username:

Bulk SMS Website Address:

 

For Example, your payment details must be sent like this:

Date of Transaction: 29/11/2014

Transaction ID: 5603abc7dd0dd

E-mail Address Used for the TransactionThis email address is being protected from spambots. You need JavaScript enabled to view it.

Quantity of SMS ordered for: 5,000

Your Username: Moneyteed2014

Bulk SMS Website Address: smsmobile24.com

 

Please note that we won't be able to address your issue if you don't follow the format as prepared above and we won't be able to credit your bulk SMS account if any of the required detail is missing in your message or if any one of them does not correspond with what we have in our record.

 

Bulk SMS Nigeria's DON'TS

1) Do not bother about entering the SECRET KEY when you want to log-in because it is not meant for USERS. The secret key is for ADMIN only.

2) Do not pay less than N500 for bulk SMS. The minimum amount we accept as a payment for bulk SMS is N500.

3) Do not use telephone number or any form of number as a SENDER ID.

4) Do not copy message contents and/or recipients' phone numbers from Microsoft Word or Excel to avoid irregularities in message delivery.

5) No matter what happens, do not refresh COMPOSE SMS page after clicking SEND SMS. If your system shows a blank page or the browser continues rolling after clicking SEND SMS as a result of internet connection problem, close the COMPOSE SMS page/window and open a new window to continue using the platform.

The compulsory implementation of Do-Not-Disturb (DND) in Nigeria, by GSM operators, started since 1st of July, 2016. All the GSM operators in Nigeria were given up to the end of the second (2nd) quarter of 2016, by the Nigerian Communications Commission (NCC), to implement the DND 2442 code to allow subscribers who do not want to be receiving unsolicited text messages from GSM operators and bulk SMS platforms to block such SMS text.

DND has been creating a serious problem for GSM subscribers since the day it was implemented in July 2016. In bulk SMS business, the bulk SMS service providers are also facing terrible delivery problem due to the implementation of DND.

Bulk SMS service providers, who manage the bulk SMS platforms where companies, organisations and individuals send messages to the arranged list of recipients, have been playing a very important role in informing bulk SMS customers that Do-Not-Disturb (DND) is the actual cause of the undelivered messages being encountered.

The GSM operators enabled the DND code on their subscribers' numbers without the consent of GSM subscribers. Majority of the GSM subscribers got the information about DND through bulk SMS Nigeria service providers. A very few GSM subscribers heard about DND a few days after it was activated. Some of the GSM subscribers heard about DND a few months after the activation. Numerous bulk SMS users heard about DND within the first two (2) years after its activation. Till this moment, there are still some people who have not gotten any information about DND.

As a result of regulatory issues, MTN Nigeria and other GSM operators like Airtel, 9mobile and Glo are encountering problems with numbers on DND as messages are either delivered with a default sender ID like SMSworks, rNotifyrUpdate, Infiniti or not delivering at all. This reduces the rate of reading bulk SMS text messages as a result of the unknown (default) sender ID and it's really reducing the efficiency and sales.

The problem has also created the movement of bulk SMS customers from one platform to another while looking for a platform where they can get messages delivered to all numbers in their recipients' list (including numbers on DND) which is practically impossible to find as long as the message is sent to Nigeria GSM numbers.

As we mentioned earlier, we also want to use this medium to advise that bulk SMS users should also indicate/add Sender ID in the main content of their message, in a situation whereby GSM operator is having SENDER ID problem which makes messages to be delivered with a default sender ID like SMSworks, rNotifyrUpdate, Infiniti, so that the recipients can easily identify the sender and know the essence of the message.

OTHER FORMS OF TRANSFER PENDING TRANSACTION ISSUE

Please, follow the instructions below.

Type out the details below one-by-one in your text message and provide your details in front of each of them for clarity and better understanding, and send them to 08034207834 (Please Do Not Call This Telephone Number Because It Is Strictly for Text Messages).

The required details are:

 

Date of Transaction:

Bank Transferred To:

Amount Transferred:

The Account Name You Transferred The Money From:

Time of Transaction:

Your Username:

Bulk SMS Website Address:

 

For Example, your payment details must be sent like this:

Date of Transaction: 29/06/2014

Bank Transferred To: GTBank or ZENITH Bank

Amount Transferred: N4,500

The Account Name You Transferred The Money From: Adeolumola Eyinaga

Time of Transaction: 11:27pm

Username: LivelyHoney

Website: smsmobile24.com

 

Please note that we won't be able to address your issue if you don't follow the format as prepared above and we won't be able to credit your bulk SMS account if any of the required detail is missing in your message or if any one of them does not correspond with what we have in our record.

 

Bulk SMS Nigeria's DON'TS

1) Do not bother about entering the SECRET KEY when you want to log-in because it is not meant for USERS. The secret key is for ADMIN only.

2) Do not pay less than N500 for bulk SMS. The minimum amount we accept as a payment for bulk SMS is N500.

3) Do not use telephone number or any form of number as a SENDER ID.

4) Do not copy message contents and/or recipients' phone numbers from Microsoft Word or Excel to avoid irregularities in message delivery.

5) No matter what happens, do not refresh COMPOSE SMS page after clicking SEND SMS. If your system shows a blank page or the browser continues rolling after clicking SEND SMS as a result of internet connection problem, close the COMPOSE SMS page/window and open a new window to continue using the platform.

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